DirecTV and DVR
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DirecTV and DVR
 
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SIRHENRYTHEGREAT



Joined: 30 Nov 2005
Posts: 1
Location: SOUTHERN CALIFORNIA

Posted: Wed Nov 30, 2005 11:58 am    Post subject: DirecTV and DVR Reply with quote

I recently had a satellite installed through Verizon. I was specifically told that the contract or the commitment will be for one year (12 months), and that if I pay the DVR for $99, I will be getting a rebate form for $100. I never did receive a rebate form, so I telephoned the customers services department at DirecTV to inquire about it. I was told for the very first time that in order for me to keep the DVR, I will have to have a two years (24 months) commitment. I was never told that there was a two year commitment involved until now. They also told me on the telephone that if and when I do not wish to return the DVR, I should just call them again, and they would arrange to have it ship back to DirecTV, and there will be no further charge to me. I have a strong feeling that when I do return the DVR, they would still charge me an arm and a leg. I wonder how many other people they had scammed!

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