| Author |
Message |
Jason Bray
Guest
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 Posted:
Thu Nov 25, 2004 10:14 pm Post subject:
Midas Legend 3000 Issue |
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Has anyone experienced problems with this console? If so please let me
know what they were. I have two of them and both of them work fine for
a couple of shows then, at different times durring a show the whole
aux section goes blank and loose all operation of any aux function.
Both consoles experience the same issue.
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Rupert
Guest
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| Posted:
Sat Nov 27, 2004 11:34 pm Post subject:
Re: Midas Legend 3000 Issue |
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f13audio@yahoo.com (Jason Bray) wrote in message news:<9f936ce1.0411251045.34f7ae97@posting.google.com>...
| Quote: | Has anyone experienced problems with this console? If so please let me
know what they were. I have two of them and both of them work fine for
a couple of shows then, at different times durring a show the whole
aux section goes blank and loose all operation of any aux function.
Both consoles experience the same issue.
|
The Legend series is sometimes consider to be Midas's stepchild
because of the PCB construction compared to the Heritage line. Since
both consoles are experiencing the same issue, it may be firmware
related. You should really be calling Midas, or you Midas
representative directly on the issue if you want real help. Not to say
you might no find it here, but it certainly may not be as direct or
timely.
Rupert. |
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Jeff Townsend
Guest
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| Posted:
Sun Nov 28, 2004 6:19 am Post subject:
Re: Midas Legend 3000 Issue |
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Jason Bray wrote:
| Quote: | Has anyone experienced problems with this console? If so please let me
know what they were. I have two of them and both of them work fine for
a couple of shows then, at different times durring a show the whole
aux section goes blank and loose all operation of any aux function.
Both consoles experience the same issue.
|
Not a Legend, but the Heritage 1000 at my venue does the same thing.
Please contact me off list as I am trying to document enough failures to
make Midas take us seriously.
Thanx, Jeff |
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George Gleason
Guest
|
| Posted:
Sun Nov 28, 2004 12:17 pm Post subject:
Re: Midas Legend 3000 Issue |
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Les wrote:
| Quote: | "George Gleason" <g.p.gleason@worldnet.att.net> wrote in message
news:UEfqd.989847$Gx4.22644@bgtnsc04-news.ops.worldnet.att.net...
Jeff Townsend wrote:
Jason Bray wrote:
Has anyone experienced problems with this console? If so please let me
know what they were. I have two of them and both of them work fine for
a couple of shows then, at different times durring a show the whole
aux section goes blank and loose all operation of any aux function.
Both consoles experience the same issue.
Not a Legend, but the Heritage 1000 at my venue does the same thing.
Please contact me off list as I am trying to document enough failures to
make Midas take us seriously.
Thanx, Jeff
!!!!!!
If i spent midas money , well i find it astonishing that Midas is not
falling over themselves to solve this
Behringer is giving the class on customer service to a company with
the reputation of Midas
absoultly shameful
G
Have you, Jeff, ever actually gone to Midas with the problem? I have had
only great support from them. Once when the internal power supply went out
on a Venice, and they were more than helpful getting the laptop talking to
the Heritage desks. In my experiences they have had class A customer
service. But I should think we would not judge them, good or bad, on one or
two people's words. Otherwise noone would ever buy Behringer because no
matter how good something is there are always a few complaints.
Les
|
I had assumed when he said he needed more cases to be taken "seriously",
that Midas had already shrugged off his initial inquiry
if that was not the case then he clearly should be in private talks with
Midas
G |
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Les
Guest
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| Posted:
Sun Nov 28, 2004 12:17 pm Post subject:
Re: Midas Legend 3000 Issue |
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|
"George Gleason" <g.p.gleason@worldnet.att.net> wrote in message
news:UEfqd.989847$Gx4.22644@bgtnsc04-news.ops.worldnet.att.net...
| Quote: | Jeff Townsend wrote:
Jason Bray wrote:
Has anyone experienced problems with this console? If so please let me
know what they were. I have two of them and both of them work fine for
a couple of shows then, at different times durring a show the whole
aux section goes blank and loose all operation of any aux function.
Both consoles experience the same issue.
Not a Legend, but the Heritage 1000 at my venue does the same thing.
Please contact me off list as I am trying to document enough failures to
make Midas take us seriously.
Thanx, Jeff
!!!!!!
If i spent midas money , well i find it astonishing that Midas is not
falling over themselves to solve this
Behringer is giving the class on customer service to a company with
the reputation of Midas
absoultly shameful
G
|
Have you, Jeff, ever actually gone to Midas with the problem? I have had
only great support from them. Once when the internal power supply went out
on a Venice, and they were more than helpful getting the laptop talking to
the Heritage desks. In my experiences they have had class A customer
service. But I should think we would not judge them, good or bad, on one or
two people's words. Otherwise noone would ever buy Behringer because no
matter how good something is there are always a few complaints.
Les |
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George Gleason
Guest
|
| Posted:
Sun Nov 28, 2004 12:17 pm Post subject:
Re: Midas Legend 3000 Issue |
|
|
Jeff Townsend wrote:
| Quote: |
Jason Bray wrote:
Has anyone experienced problems with this console? If so please let me
know what they were. I have two of them and both of them work fine for
a couple of shows then, at different times durring a show the whole
aux section goes blank and loose all operation of any aux function.
Both consoles experience the same issue.
Not a Legend, but the Heritage 1000 at my venue does the same thing.
Please contact me off list as I am trying to document enough failures to
make Midas take us seriously.
Thanx, Jeff
!!!!!! |
If i spent midas money , well i find it astonishing that Midas is not
falling over themselves to solve this
Behringer is giving the class on customer service to a company with
the reputation of Midas
absoultly shameful
G |
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Jeff Townsend
Guest
|
| Posted:
Mon Nov 29, 2004 6:18 am Post subject:
Re: Midas Legend 3000 Issue |
|
|
| Quote: |
Have you, Jeff, ever actually gone to Midas with the problem? I have had
only great support from them. Once when the internal power supply went out
on a Venice, and they were more than helpful getting the laptop talking to
the Heritage desks. In my experiences they have had class A customer
service. But I should think we would not judge them, good or bad, on one or
two people's words. Otherwise noone would ever buy Behringer because no
matter how good something is there are always a few complaints.
Les
|
We have contacted Midas on this and also on a problem that repeats with the 48v
rail.
We have had our power supplies rebuilt (one once, one twice by Midas), have
monitored house voltage with logging devices to look for irregularities, had
meetings with both the designing vendor and the one who won the install bid.
Do not get me wrong, at the local level support has been good, they WANT the
problem solved but Midas keeps saying its not their fault, and that they were
getting no other reports of failures.
That is why I posted a question about Midas failures a few weeks ago after the
desk went out again as the audience was walking in to a Richard Thompson show.
Five minutes of button pushing and we were back up, much to the chagrin of the
band engineer, the Executive director, the TD, all wanting to know why I can't
fix this..
As we are a non for profit performing arts center, there are layers and layers
of organization between myself and the suits who argue and decide things. I
posted here to try to find out at an owner/operator level if other instances
of failure were occurring, in order to give my higher ups more ammo.
According to the responses that have been posted, the problem is not just with
our desk.
I am just waiting for the night that we have to refund $25K in tickets AND pay
the band because out desk died totally mid show.
Jeff |
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Neal Newman
Guest
|
| Posted:
Mon Nov 29, 2004 6:18 am Post subject:
Re: Midas Legend 3000 Issue |
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I am glad I am not alone with this issue.
I did a Jazz gig this summer On a New Midas 3k
it was only 4 days old according to the Rigs system Engineer.
Right in the Middle of the show. Bang.. I started to get a Reverb being
sent to several channels.. that particular Verbs Sends were Off.. and
potted off..
the quick fix was to pull the Verbs Sends out of the back of the board....
First Time I had seen this.. IMO. It was a Computer routing failure.
Fisrt and only Midas I had actually seen with a Problem... I told the tech
to return the console back to Midas after the show. Computer based Board are
dangerous on the road. whats wrong with a good old basic Console with or
without VCA's I really like the sound from the Amek Recall, However I would
never use its automation on the road. |
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anxious triffid
Guest
|
| Posted:
Wed Dec 01, 2004 6:25 pm Post subject:
Re: Midas Legend 3000 Issue |
|
|
Jeff Townsend <jtownse2@nycap.rr.com> wrote in
news:41AABCA1.4CC3AD09@nycap.rr.com:
| Quote: |
As we are a non for profit performing arts center, there are layers
and layers of organization between myself and the suits who argue and
decide things. I posted here to try to find out at an owner/operator
level if other instances of failure were occurring, in order to give
my higher ups more ammo.
I am just waiting for the night that we have to refund $25K in tickets
AND pay the band because out desk died totally mid show.
Jeff
|
The rental fee for an emergency desk to cover this eventuality would seem
like a small price to pay for security, but good luck telling this to the
suits... |
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Blind Joni
Guest
|
| Posted:
Thu Dec 02, 2004 12:12 am Post subject:
Re: Midas Legend 3000 Issue |
|
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| Quote: | The rental fee for an emergency desk to cover this eventuality would seem
like a small price to pay for security, but good luck telling this to the
suits...
|
He would need a spare..they do a lot of shows.
John A. Chiara
SOS Recording Studio
Live Sound Inc.
Albany, NY
www.sosrecording.net
518-449-1637 |
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