Getting a discount after you buy the instrument?
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Getting a discount after you buy the instrument?
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james of tucson
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Posted: Tue Nov 30, 2004 12:21 am    Post subject: Re: Getting a discount after you buy the instrument? Reply with quote

On 2004-11-28, song writer <iwritesongs@verizon.net> wrote:

Quote:
To be honest with you, I'm really tempted to invest in a Taylor guitar!
Those things are choice!

I was all set to buy a Taylor, and when I found my Larrivee, that was that.

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james of tucson
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Posted: Tue Nov 30, 2004 12:21 am    Post subject: Re: Getting a discount after you buy the instrument? Reply with quote

On 2004-11-25, Mike Rivers <mrivers@d-and-d.com> wrote:

Quote:
What would be the advantage (to you) of taking your business
elsewhere? I assume you bought where you did because of convenience,
price, or perhaps previously doing business with them. This is a bluff
and they know it. It might cost you more to take your business
elsewhere.

It costs me more, and costs instant gratification, to shop at Zzounds
(for instance) than to go to the Guitar Center that's walking distance
from my house. Still do it. Maybe if I hear they've totally changed
management or something, I'll go back.
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james of tucson
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Posted: Tue Nov 30, 2004 12:21 am    Post subject: Re: Getting a discount after you buy the instrument? Reply with quote

On 2004-11-25, Gareth Magennis <sound.service@btconnect.com> wrote:

Quote:
Look, salesmen are just normal people with normal families trying their best
at a shitty job with shitty pay and having to deal with the occasional
arsehole who thinks that by shouting a lot and making their life a misery
they can get away with paying less money or get some sort of freebie.
Unfortunately it often works.

Yes, and there's another kind of salesman who knowingly takes advantage of the fact
that he can make an extra couple of dollars by neglecting to mention
that the item you are about to purchase will be discounted by $300
tomorrow.

Quote:
I plead you try the more gentle approach.

I agree, but I will never, ever assume that the salesperson, that is ANY
person selling me ANYTHING, EVER, has MY best interests in mind, knows
more about the product than I do, knows enough to be completely honest
about the product, or would be inclined to do so if he did. I worked
in sales for far too long to ever believe any of that crap again.

You can very quickly turn me cold simply by saying something that I
recognize as being parrotted back from a training program. Oh, and if
you want me to sign something, I'm going to sit down, and go over every
word of it with you. Bet you haven't read every word of the service
plan that you're trying to sell me, hmm?
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james of tucson
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Posted: Tue Nov 30, 2004 12:22 am    Post subject: Re: Getting a discount after you buy the instrument? Reply with quote

On 2004-11-25, song writer <iwritesongs@verizon.net> wrote:

Quote:
What do you think the odds are of me getting this credit?

Depends on the retailer. Depends on their volume. Mostly, it depends
on whether losing you as a customer is at all important to them (and you
WILL never set foot in the store again, if they deny you this discount,
correct?)

Quote:
I am sure they salesman would be more than happy to give me the credit. It's
just the management I have to worry about.

Also depends. Some managers know they are nothing without their
salespeople, and give discretion where it is due. Others take their
job as something akin to a prison camp guard.

If possible, I simply mail order from Zzounds. Never had a problem with
their pricing, never had a problem returning an item, and except for the
couple days remove inherent in mail order, the experience has always
been bliss. Then again, I don't expect them to care if I decide to take
my business elsewhere, any more than the Guitar Center that's a quarter
mile from my house cares that I take my business to Zzounds instead of
them for the same items! (I gave GC every chance, believe me.)
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